MANAGED HP ALM/QC

Many of our clients have benefited from utilizing Proticom's resources to manage and administer their own instances of HP Application Lifecycle Management (ALM) and/or HP Quality Center (QC). Often times, the level of work needed totals only a few hours per week, which makes it difficult to justify a full-time resource. This is where the Proticom Managed HP ALM/QC solution comes into play. A Proticom engagement manager will work with you to develop an acceptable Service Level Agreement and turnaround times. Proticom's resources can assist with the following HP ALM/QC tasks

User administration
Site administration
Project customization
Workflow customization
Troubleshooting user issues
Project creation
Usage reporting
Data recovery

In addition to the administration tasks managed above, we we can further assist with future upgrades and patch installations. Our Professional Services department will work with you to custom tailor a package for your organization. By offering you remotely managed HP ALM/QC services, Proticom enables your organization to maximize resource value, while minimizing the disruption to the normal work schedules of your employees.